Medication Reminders
Medication Reminder Service — Medi-Sync
Medication Reminder Service — Medi-Sync
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Three prompts to take it. Someone always knows if it's missed.
Medi-Sync sends an SMS, then an automated phone call — in sequence, on your schedule, up to three times a day. If a dose is still missed, a nominated carer or family member is notified straight away. No app, no smartphone required.
A clinical tool that supports independent living
Managing multiple medications is one of the hardest parts of living independently, and missed or doubled doses are a leading cause of avoidable hospital visits for older Australians. Medi-Sync is a gentle, reliable prompt at the right moment — helping seniors, people living with chronic conditions, and those recovering at home keep their medication on track and stay safely in their own home for longer.
When hands-on prompting isn't feasible, the alternative is a care worker's hourly rate.
Every missed check-in either goes unaddressed or is billed at a support worker's hourly rate. Automated multi-channel prompting closes that gap for a fraction of the cost.
National weekday daytime rate for Assistance with Self-Care Activities (NDIS Pricing Schedule 2026–27) — the benchmark for an hour of hands-on care. Even a short medication check-in draws against this rate, and it doesn't scale to three prompts a day, every day.
SMS and automated phone prompting for every scheduled dose, every day of the month, plus carer escalation when a dose is missed. Less than one hour of hands-on care — covering a full month.
Automate your Webster-Pak
Already using a Webster-Pak, blister pack or dose administration aid? Medi-Sync is the perfect partner. Instead of relying on memory, our reminders tell you precisely when to take each row of your pack — turning it into a fully automated daily routine.
Everything in your Medi-Sync subscription
- Up to 3 medication reminders every day, on your dosing schedule
- Your choice of SMS text reminders, automated phone call reminders, or both
- Automatic escalation to a nominated carer or family member if a dose is missed
- Works on any phone — no app or smartphone needed
- Webster-Pak and dose administration aid support
- A simple monthly subscription — cancel anytime
Proof for every dose — daily, weekly and on demand
Every reminder, confirmation and missed dose is logged, then turned into clear reports for you, your family or your care team.
Available through My Aged Care
Medi-Sync is available through My Aged Care funded arrangements, so eligible older Australians may be able to access our medication reminder service as part of their home care support. Visit our funding page to check your eligibility and how to get started.
Questions, answered
Reminders aren't a nice-to-have — they're a studied, measurable intervention.
Multiple randomised controlled trials and meta-analyses have tested exactly this kind of prompting. The results are consistent: reminders work.
| Study | Finding | Result |
|---|---|---|
| Post-heart-attack patients, RCT (n=34) | Daily text reminders vs. usual care over 12 months, on medication adherence. |
+14.2 points p<.001, 95% CI 7–21 |
| Coronary heart disease, meta-analysis (6 RCTs, 1,678 patients) | Text message reminders compared with a control group on adherence. |
2.85× more adherent RR 2.85, 95% CI 1.07–7.58 |
| Type 2 diabetes, meta-analysis (9 RCTs, 1,121 patients) | Mobile text reminders vs. usual care, with a stronger effect over 6+ months. |
Moderate, sustained SMD 0.36, strengthens over time |
| Adherent vs. non-adherent patients (international cohort) | Annual per-person healthcare cost difference associated with adherence. |
Up to $7,893/yr saved Benefit-cost ratio up to 13.5:1 |
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Up to 50% of Older Australians do not take medications as prescribed
According to the Royal Australian College of General Practitioners, and for a variety of reasons, up to 50% of older Australian's do not take their medications as prescribed.
Never forget your medication or vitamins again! Our Medication Reminder devices include:
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Extra Loud Volume
Our alarm system delivers powerful audio alerts (50-70dB) and visual cues. Flashing lights and a loud beeping sound ensure the Automatic Pill Dispenser grabs your attention until the compartment is emptied.
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Fully Automatic
A hassle-free automated pill dispenser with built-in reminders, a rotating mechanism, and precise dosage control—ensuring the right medication is dispensed at the right time, every time.
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12 Month Warranty
We're confident you'll love your new medication reminder and stand behind our products. Every Medication Reminder comes with a 12-month warranty for your peace of mind.
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Extra Large Compartments
Save time and reduce clutter from pill bottles. Our Automatic Pill Dispenser holds up to a 28-day supply of medication, giving you more time for what matters most.
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MedSmart Refill Reminders
Take the worry out of when to refill your Medication Reminder with our MedSmart Refill Service! Notifications are emailed directly to you or the person of your choice when you need to refill.
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No App or Ongoing Fees!
Once you have your reminder there is nothing else needed to do! Our products do not require any app to work so there is no need to worry about complicated setups etc.
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Free Express Delivery
All orders are shipped the same day. Your new Medication Reminder should be to your door, and ready to use, within 1-3 business days
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100% Australian Owned and Operated
Medication Reminders is 100% Australian owned and operated. With a combined 25 years experience in medication managment and My Aged Care, chat with us today!
Trusted by those in the know
FAQ's
How much is shipping?
Express shipping is free on all Medication Reminder orders.
You should receive you order within 1-3 days after ordering.
Can you program my timer?
Yes, we can set your timer up prior to dispatch.
Please include the times you would like your pills dispensed each day in the order notes.
We can set up to 9 reminders.
How do I know when to refill my pills?
Your Medication Reminder has a clear lid so you can easily see when your medications need to be refilled.
Alternatively, we can send automated reminders direct to family, friends or care providers.
Can I order this through My Aged Care or the NDIS?
Yes you certainly can! Get in touch with us at hello@medicationreminders.com.au to get your order on the way.
How many pills or vitamins can I fit?
Our medication reminders are specifically designed to fit multiple pills.
We can comfortably fit 20+ ibuprofen pills in one compartment.
There are 28 compartments in each tray.
Are my medications secure?
Yes, our Medication Reminders come with a key so the compartments can be locked closed.
Chosen by Those Who Understand Care & Independence
“This product has changed the way we care for patients. Highly recommended!”
— Selika, Aged Care Worker
“A reliable and user-friendly medication reminder. Perfect for in-home care.”
— Ashley Sheppard, RN
“One of the best solutions for independent senior living.”